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Admin Getting Started

This flow explains how enterprises set up administrative access and role boundaries.

What admins can do

  • Onboard administrators through invitation flow
  • Authenticate with admin credentials and access tokens
  • Assign role-based permissions
  • Rotate and manage access credentials
  • Audit administrative actions

Admin onboarding flow

flowchart TD
    invite[CreateAdminInvitation] --> accept[AdminAcceptsInvitation]
    accept --> register[AdminCompletesRegistration]
    register --> issueKey[CredentialIssued]
    issueKey --> login[AdminLogin]
    login --> access[UseRoleBasedAdminFunctions]
RoleTypical responsibilityWrite capability
SuperAdminPlatform ownership and high-risk changesFull
ModeratorDaily operations and catalog managementBroad
CustomerSupportCustomer issue handlingLimited
SupportBotAutomated read-oriented workflowsMinimal/None

Enterprises should map these roles to internal SOPs before production launch.

Good operational practices

  • Use separate admin accounts per human operator.
  • Rotate credentials on a fixed schedule.
  • Keep support and platform ownership roles separate.
  • Review audit records regularly.

What admins cannot do

  • Use invitation links after they are consumed or expired
  • Exceed role permissions assigned by policy
  • Safely share one admin credential across multiple operators
  • Skip audit and governance requirements for sensitive actions