Admin Product Management

This flow explains how enterprise teams manage plans, coupons, and gift-card operations.

What admins can do

Build and maintain saleable plan catalog
Update package offerings through controlled versioning
Manage coupon campaigns and constraints
Generate and distribute gift cards
Keep existing customer entitlements stable during catalog updates

Package and product principles

Products are what customers buy.
Packages define service entitlements (traffic, duration, access scope).
Package series allow new versions while preserving old purchased terms.

This protects existing subscribers from unexpected entitlement changes.

Product operation flow

flowchart TD
    design[DefineOffer] --> packageVersion[CreateOrUpdatePackageVersion]
    packageVersion --> bindProduct[BindProductToPackageSeries]
    bindProduct --> publish[PublishForSale]
    publish --> monitor[MonitorSalesAndUsage]
    monitor --> iterate[IterateNextVersion]

Coupon campaign management

Admins can configure:

discount type (percentage or fixed amount)
valid time window
per-user and global usage limits
active/inactive lifecycle

Use preview messaging in frontend so customers understand why a coupon fails.

Gift card operations

Bulk generation for campaigns
Special-code generation for branded promotions
Expiration control for liability management
Support lookup for troubleshooting redemption issues

What admins cannot do

Change already-delivered customer package terms retroactively
Reuse a currently active coupon code conflict without deactivation strategy
Re-redeem single-use gift cards
Treat product updates as immediate entitlement changes for historical orders

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